Privacy policy

Data controller

This policy describes how Hilvant processes the personal data of those who contact the firm through hilvant.com. It complies with Argentine Personal Data Protection Law 25,326 and its Regulatory Decree 1558/2001. It also observes the provisions of the Agency for Access to Public Information (AAIP), the supervisory authority in this field.

The data controller is [RAZON_SOCIAL], tax identification number (CUIT) [CUIT], with registered address at [DOMICILIO], Argentine Republic. Privacy inquiries and the exercise of rights are handled through the email address info@hilvant.com.

The data received is processed directly by the firm's team, which responds to each inquiry. No sales teams or third parties are involved in reading the messages.

Data collected

The contact form collects the data that the person enters voluntarily. The fields are: full name, company or organization, position, corporate email address, telephone number, country and message. The telephone number is optional; the remaining fields are required in order to respond.

The date and time of submission and the acceptance of this policy, which the person confirms through a mandatory checkbox, are also recorded. The form includes a hidden field that detects automated submissions and does not collect any information about the person.

Those who write by email or WhatsApp provide the data they include in their message together with the originating address or number. Hilvant does not request sensitive data within the meaning of Law 25,326 and asks that it not be included in inquiries.

The server hosting the site may log technical connection data, such as the IP address and browser, for security purposes. These logs are not cross-referenced with form data and are not used to identify individuals.

Purpose and legal basis

The data is used to respond to the inquiry, arrange the initial meeting and, where appropriate, prepare and send a service proposal. If a professional relationship begins, the contact data is also used for the administrative and contractual management of that relationship.

Hilvant does not use the data to send advertising or newsletters, does not build profiles and does not sell or transfer the data to third parties for commercial purposes. Any subsequent communication other than the response to the inquiry will require specific authorization.

The legal basis for processing is the person's consent, given by ticking the acceptance checkbox on the form. Those who write by email or WhatsApp give their consent by sending their message. Consent may be withdrawn at any time through the channels indicated in the section on rights, without affecting processing already carried out.

Retention period

Inquiries that do not lead to a professional relationship are retained for twelve months [REVISAR] from the last communication and then deleted. This period allows a pending conversation to be resumed without accumulating data that is no longer needed.

When an inquiry leads to a proposal or a contract, the data is retained for the duration of the relationship. Thereafter it is kept only for the periods required by accounting, tax and statute-of-limitations legislation. Once those periods expire, the data is deleted or anonymized.

Technical server logs are retained for the short period set by the hosting provider [REVISAR]. Hilvant does not download or store them separately.

Data processors and international transfers

To operate the site, Hilvant relies on two providers acting as data processors. These are the service that processes contact form submissions [REVISAR] and the site hosting service [REVISAR].

These providers process the data solely on behalf of Hilvant, following its instructions and under contractual conditions of confidentiality and security. They are not authorized to use the data for their own purposes.

The servers of these providers may be located outside the Argentine Republic. In such cases, the transfer is made to countries with an adequate level of protection or under the contractual clauses provided for in Regulation (Disposición) 60-E/2016. Beyond these processors, Hilvant does not transfer personal data to third parties, except upon a substantiated request from a competent authority.

Security measures

Hilvant adopts technical and organizational measures to protect the data against unauthorized access, loss or alteration, in accordance with Section 9 of Law 25,326. Communication between the browser and the site is encrypted using HTTPS.

Access to the inquiries received is restricted to the firm's team and is carried out with protected credentials. Inquiries already handled are reviewed periodically and deleted when the stated retention period expires.

No information system is free from risk. Should an incident affecting personal data occur, Hilvant will notify the affected persons and take the appropriate corrective measures.

Data subject rights and supervisory authority

Any person may exercise the rights of access, rectification, updating and deletion of their data, as well as withdraw consent, by writing to info@hilvant.com. To protect the information, reasonable proof of identity may be requested before responding.

The exercise of these rights is free of charge. The right of access may be exercised at intervals of no less than six months, unless a legitimate interest is demonstrated. This is established by Section 14 of Law 25,326.

In accordance with the statutory deadlines, access requests are answered within ten calendar days. Requests for rectification, updating or deletion are resolved within five business days. Deletion does not apply where the data must be retained under a legal or contractual obligation; in that case, the reason is explained.

Pursuant to Regulation (Disposición) 10/2008, the following notice is provided (unofficial translation): "The AGENCY FOR ACCESS TO PUBLIC INFORMATION, in its capacity as Supervisory Authority under Law No. 25,326, has the power to handle complaints and claims filed by those whose rights are affected by non-compliance with the regulations in force on personal data protection." Its website is argentina.gob.ar/aaip.

Cookies

The site does not use tracking, advertising or analytics cookies based on personal identifiers. No third-party pixels or tools that track the person's browsing on other sites are installed.

Only technical cookies necessary for the site to function could be used, such as those that remember the chosen language or protect the form against automated submissions. These cookies do not identify the person and do not require prior consent.

If an analytics tool is introduced in the future, preference will be given to one that does not use cookies or personal identifiers. This policy will be updated to describe it. If non-essential cookies were to be used, prior consent will be requested with the option to refuse them.

The links to LinkedIn and WhatsApp lead to third-party services, which apply their own cookies and privacy policies. Hilvant receives no information about the person's browsing on those services.

Changes and contact

Hilvant may amend this policy to reflect changes in its services, providers or the applicable legislation. The version in force is the one published on this page, with the update date indicated at the beginning. A change in the purpose of processing will require renewed consent from the persons affected.

Questions about this policy may be sent to info@hilvant.com or by post to [DOMICILIO]. Privacy inquiries are answered within the time limits indicated in the previous section.