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Working notes

What we learn from directing projects, putting processes in order, and getting technology to actually work. No textbook recipes: concrete problems, how they are diagnosed, and what changes once they are solved.

Latest

The right to change your mind

On new ground, the plan is not a forecast to be met but a device for converting assumptions into knowledge at the lowest possible cost.

competing in turbulence15 October 202616 min read

Series

2 parts

Competing in turbulence

  1. Is everything really speeding up?

    The slide confuses churn with death: acceleration is an aggregation myth, and the only measurable climate is your local regime.

    12 October 202615 min read

  2. The right to change your mind

    On new ground, the plan is not a forecast to be met but a device for converting assumptions into knowledge at the lowest possible cost.

    15 October 202616 min read

3 parts

Deciding under uncertainty

  1. The machine that decides

    Bias is not cured by experience or intelligence: what fails in the head is corrected by designing the process.

    3 October 202619 min read

  2. The terrain sets the rules

    The costliest error isn't a bias: it's applying the method of the wrong terrain and confusing the complicated with the complex.

    6 October 202617 min read

  3. Gut, rule or experiment?

    Expert intuition feels the same whether it is expertise or illusion: only the environment where it was formed tells them apart.

    9 October 202618 min read

3 parts

Problems that don’t come back

  1. The chronic firefighter

    The incentive system makes visible whoever puts out the fire and invisible whoever prevented it —and the trap reinforces itself.

    24 September 202612 min read

  2. From symptom to cause

    A root cause that doesn't explain all the available data isn't a cause: it's a conjecture in the shape of a conclusion.

    27 September 202614 min read

  3. The problem that doesn't come back

    Finding the root cause once doesn't prevent recurrence: without a station that measures whether the problem came back, there's no capability.

    30 September 202615 min read

3 parts

High-performing teams

  1. The myth of the united team

    Collective performance is designed before the first meeting: chemistry and pooled talent do not make a team.

    15 September 202610 min read

  2. What actually moves the needle

    A team's intelligence comes not from talent but from how its members interact, and a misplaced individual incentive destroys it.

    18 September 202611 min read

  3. From conditions to capabilities

    What pays off is the structured and somewhat boring: cohesion is the consequence of working well together, not its cause.

    21 September 20269 min read

Standalone notes

  1. leadership

    You don't lead everyone the same way

    The little grid's recipe almost never passed the tests: it is worth exactly what the boss's judgment is worth — and that is where bias lives.

    12 September 202623 min read

  2. management and dashboards

    What gets measured gets managed

    A green dashboard guarantees nothing: once a metric becomes a target, it stops telling the truth.

    9 September 202623 min read

  3. change management

    Why change initiatives fail

    Resistance almost never explains a failed change: the problem is the design, and the early dip is the sign that it has begun.

    6 September 202611 min read

  4. commercial advisory

    Price tells a story

    The lever that moves profit the most is the only one without an owner: without rules, every discount is decided by the urgency of a Friday.

    28 August 202612 min read

  5. capital projects

    Why capital projects go off track

    An investment's fate is not decided on site: it is set by the quality of the engineering done before the funds are approved.

    25 August 202613 min read

Contact

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